FAQ

Frequently Asked Questions

Orders & Shipping

How long does UK delivery take?
Standard UK tracked shipping typically takes 2–4 business days. Express shipping options are available at checkout.

How do I track my order?
Once your order dispatches, you will receive an email confirmation containing your parcel tracking number and carrier link.

Product Details

Will STOROX under-bed storage fit under my bed?
Our standard under-bed units are low-profile (typically between 15 cm and 20 cm in height). Please check individual product detail pages for precise dimensions prior to purchasing.

Are the wheels suitable for carpets?
Yes, our 360° rotating castor wheels are designed to glide smoothly across both hard flooring and standard pile carpets.

Returns & Warranty

What is your return policy?
We offer a 30-day hassle-free return window for all unused items in their original packaging. Please visit our Returns Policy for instructions.

Why Customers Choose STOROX

Designed for Modern UK Homes

Proportions tailored specifically to standard UK bed frame clearances and compact spaces.

Premium Materials, Built to Last

Reinforced steel frames, heavy-duty fabrics, and smooth 360° gliding wheels.

Fast, Tracked UK Fulfilment

Dispatched directly from our UK warehouse with full end-to-end tracking updates.

Trusted by Verified Buyers

Consistently rated 4.8/5 by customers across the UK for quality and ease of assembly.